Overview of the Department/Section: MUFG Securities is one of the world's leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG is a global network with around 2,300 offices in over 50 countries including the Americas, Europe, the Middle East and Africa, Asia and Oceania, and East Asia. The group has over 150,000 employees, offering services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.
As one of the top financial groups globally with a vison to be the world's most trusted, we want to attract, nurture and retain the most talented individuals in the market. The size and range of MUFG's global business creates opportunities for our employees to stretch themselves and reap the rewards, whilst our common values, to behave with integrity and responsibility, and to build a culture which is fair, transparent, and honest, underpin everything that we do.We aim to be the financial partner of choice for our clients, whatever their requirements, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
MUFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: MTU) stock exchanges. The group's operating companies include, but are not limited to, Bank of Tokyo-Mitsubishi UFJ, Mitsubishi UFJ Trust and Banking (Japan's leading trust bank), Mitsubishi UFJ Securities Holdings (one of Japan's largest securities firms), and MUFG Americas Holdings.
Please visit our website for more information - mufgemea.com.
Optimisation Office "Optimisation Office" is a newly created team within our Operations Division for EMEA focusing on optimising our network through standardisation and digital innovation. The team will review processing and product offering to propose an efficient business model and to seek opportunity to utilize digital technology such as robotic process automation (RPA).
Main Purpose of the Role:
To plan and execute the standardisation of operation processes across EMEA
Key Responsibilities: In this role, you will be responsible for operations optimisation across MUFG's banking arm and securities business under a dual-hat arrangement. Under this arrangement, you will act and make decisions on behalf of both the bank and the securities business, subject to the same remit and level of authority, and irrespective of the entity which employs you.
Promoting and executing Standardisation of operations processing initiatives
Work alongside line manager to design framework and output as well as defining scope in light of achieving overall goal of the initiative ensuring accountability, practicality and traceability
To gather and study available materials such as Head Office standard procedure, OVS manual, branch manuals and flow charts
To prepare TO BE model of operations processing and questionnaire as a preparation of AS IS study
To study and document AS IS model by approaching relevant parties and analyse against TO BE model
To design plan and execute the implementation of TO BE model within required timeline to contribute to achievement of overall goal of the initiative
To manage issues and progress of tasks related to their own and provide status update in a timely manner to ensure visibility of the overall progress
To co-work and communicate with related parties to gather information, to promote the initiative and gain support, and to ensure the alignment to overall initiatives
Skills and Experience: Essential Functional / Technical Competencies:
Operational procedures knowledge and experience with related systems in Remittance, Market, Trade Finance and Deposits
Documentation / procedural or policy reviews background
Operations process knowledge, analytical skillsfrom an operational risk perspective
Intermediate Excel skills
Excellent communication skills (written and oral)
Good stakeholder management skills
Experience of implementing new systems/significant change across systems
Experience of studying, analysing and formulating optimal business process
Experience in operational risk analysis
Demonstrable stakeholder management skills
Demonstrable time management skills
Education / Qualifications:
Bachelor degree educated
Excellent communication skills
Results driven, with a strong sense of accountability
A proactive, motivated approach.
Strong decision making skills, the ability to demonstrate sound judgement
A structured and logical approach to work
Strong problem solving skills
Excellent interpersonal skills
The ability to manage large workloads and tight deadlines
Excellent attention to detail and accuracy
A calm approach, with the ability to perform well in a pressurised environment